TOLKO INDUSTRIES LTD. and all of its subsidiaries including but not limited to:  Tolko Marketing and Sales, Meadow Lake OSB Ltd. Partnership, Tolko Finance Ltd. and Premium 1 Papers

Tolko Industries Ltd. (“Tolko”) is committed to providing customers, dealers and suppliers (“you”) with the best value products and services in the field and online.  Protecting your privacy is important to Tolko.  This Website Privacy Policy explains how Tolko collects, uses, and discloses the personal information you may provide to Tolko while using the Tolko website – http://www.tolko.com - (the “Website”) and the services provided through the Website.

 Tolko also has a general Privacy Policy that sets out the principles that are observed by Tolko with respect to the collection, use and disclosure of personal information.  For information about the general Privacy Policy, please contact privacy.officer@tolko.com.

Your Consent

By using the Website, and submitting information to Tolko through the Website, you are consenting to the collection, use, and disclosure of your personal information in accordance with this Website Privacy Policy.  You also agree that your company is consenting to the collection, use, and disclosure of your company’s information (including its relationship with Tolko).  If you do not consent to this Website Privacy Policy, or cannot bind your company to the terms of this Website Privacy Policy, you may not provide personal information on the Website.

Information Automatically Collected

Non-Identifiable Information – The Website automatically collects non-identifiable information, such as the Internet Protocol (“IP”) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the website from which you linked to the Website, the operating system you are using, and the Website pages read, images viewed and information downloaded.  This non-identifiable information is used for system administration purposes and to improve the Website.  Non-identifiable information may be disclosed to others and permanently archived for future use.

Tracking Information – Tolko may use non-identifiable information to create tracking information reports regarding Website use and Website user demographics.  These reports will be provided to others.  The tracking information in the reports is not connected to the identities or other personal information of individual Website users.  Tolko may link tracking information with Website users’ personal information but, once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Website Privacy Policy. 

Cookies – The Website uses “cookies”, a technology that installs a small amount of information on a Website user’s computer to permit the Website to recognize future visits using that computer.  Cookies enhance the convenience and use of the Website.  For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized web page content and information for your use, and otherwise facilitate your Website experience.  You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website. 

Personal Information

If you browse the Website, you do so anonymously.  Tolko does not collect your identifiable personal information from the Website unless you voluntarily provide it to us.

Your Personal Information – During your use of the Website, Tolko may ask you to voluntarily provide us with personal information for purposes such as facilitating communications with you, facilitating your use of the Website, providing products and services to you, or other specified purposes.  If you choose not to provide certain requested personal information, you may be unable to use certain features of the Website.

Updating and Accessing Your Personal Information – Tolko relies on you to provide accurate and current personal information.  Where appropriate and upon your written request to the Privacy Officer at privacy.officer@tolko.com, Tolko will revise personal information if it is inaccurate, incomplete, or irrelevant.  At any time, you may seek access to your personal information by sending your request to the Privacy Officer at privacy.officer@tolko.com.  Tolko will respond to written requests within 30 days.  Except where otherwise permitted or required by law to deny access, Tolko will provide you with access to your personal information.  Tolko will assist any individual who requires assistance preparing an access request.

Use of Your Personal Information – Tolko may use your personal information to contact and correspond with you, facilitate and enhance your use of the Website, provide products and services to you, to keep accounts and records related to purchases, sales and other transactions, and as otherwise specified at the time of collection, or permitted by law.  Tolko may develop a confidential profile for you, which will be used to provide services to you and facilitate your use of the Website.  Additionally, Tolko may keep a record of all communications with you.

Disclosure of Your Personal Information –Tolko may disclose your personal information to its affiliates, agents, dealers, suppliers and service providers for use in connection with matters relating to your use of the Website or the provision of products and services to you.  If you post material to the Website, your user name and email address (which may disclose your company information) will be disclosed on the Website as the source of the materials.  Materials posted to the Website are generally available to all Website users, except those materials subject to a password will be available only to Website users with the password and Tolko.  Tolko may also disclose your personal information to third parties as required by law.  For more information about the disclosure of your personal information, please contact the Privacy Officer at privacy.officer@tolko.com.

Collection, Use and Disclosure of Employee Personal Information – The restrictions set forth in this Website Privacy Policy regarding the collection, use and disclosure of personal information do not apply to “employee personal information” as that term is defined by applicable personal information protection statutes. Tolko maintains a separate policy for the use and disclosure of employee personal information.

Emails from Tolko Industries Ltd. – If you contact Tolko by email, or otherwise indicate that you would like to receive email from Tolko, then Tolko may send to you email or other communications containing information about Tolko and other matters Tolko believes will interest you.  At any time you may ask Tolko to stop sending you email and other information by contacting us at privacy.officer@tolko.com.  Also, each email Tolko sends you will tell you how to decline further unsolicited email. Tolko may send to you email containing important information regarding the Website, or may respond to your specific inquiries, and you may not opt out of receiving these emails.

Securing Your Information – To help protect your personal information, Tolko employs physical, administrative, and technological security safeguards appropriate to the sensitivity of the information and the size and complexity of the business.  Nevertheless, security risks on the Internet cannot be eliminated and Tolko cannot and does not guarantee that your personal information will not be disclosed in ways not otherwise described in this Website Privacy Policy.

Other Matters

Contests and Promotions – If contests, or promotions, are made available through the Website, and the contest or promotion rules regarding the collection, use and disclosure of personal information conflict with this Website Privacy Policy, the contest or promotions rules will govern the personal information collected for that contest or promotion.

Former users – If you stop using the Website, or your permission to use the Website is terminated, Tolko may continue to use and disclose your personal information in accordance with this Website Privacy Policy.

Website Use Agreement – The Website Use Agreement governing your use of the Website (which may be viewed by clicking here) contains important provisions, including provisions disclaiming, limiting, or excluding the liability of Tolko for your use of the Website and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the Website.  Each of those provisions applies to any disputes that may arise in relation to this Website Privacy Policy including any collection, use and disclosure of your personal information and are of the same force and effect as if they had been reproduced directly in this Website Privacy Policy.

Other Websites - The Website may contain links to other websites or Internet resources that are not subject to the Website Privacy Policy.  When you click on one of those links you are contacting another website.  Tolko has no responsibility or liability for, or control over, those other websites or their collection, use and disclosure of your personal information.

Website Privacy Policy Changes - To accommodate changes in the Website, changing technology, and legal developments, this Website Privacy Policy may be revised in Tolko’s absolute discretion and without any prior notice or liability to you or any other person.  Tolko’s collection, use and disclosure of your personal information through the Website will be governed by the version of this Website Privacy Policy in effect at that time when the information is collected, used, or disclosed.  New versions of the Website Privacy Policy will be posted on the Website and will be available upon request from Tolko.  Your continued dealings with Tolko, or your use of the Website subsequent to any changes to this Website Privacy Policy, will signify your consent to the collection, use and disclosure of your personal information in accordance with the revised Website Privacy Policy.  Accordingly, when you use the Website you should check the date of this Website Privacy Policy and review any changes since the last version.  You should also bookmark this page and periodically review this Website Privacy Policy to ensure that you are familiar with the most current version.

Your Comments – Tolko welcomes your comments and questions about this Website Privacy Policy or your personal information.  At any time, you may contact Tolko’s Privacy Officer by sending an email to privacy.officer@tolko.com.